Position Title

Sr. Computer Services Assistant

Required Application Type

School Related Personnel

Salary/Pay Scale

53,000

Job Description

Civil Service Competitive Position ~ Provisional Appointment ~ 12 month Employee
This position involves providing technical support for software and hardware.  Incumbent is responsible for the installation of hardware/software and network services and to develop and implement preventative maintenance schedules for equipment.  Work is performed under the general direction with wide leeway allowed for the exercise if independent judgment in planning and carrying out the details of the work.

TYPICAL WORK ACTIVITIES

• Installs internal and external PC and network hardware;
• Installs and maintains PC and Chrome operating systems;
• Gathers information to respond to basic help-desk questions;
• Resolves hardware and software problems, including those with operating systems and deviations affecting workload and scheduling of personnel;
• Analyzes problems concerning PC and network software and hardware to determine an acceptable solution and insures that all applications run;
• Sets up, troubleshoots, configures and maintains desktop security of the network and PC’s as well as data storage hardware and software;
• Tests network software for compatibility and functionality;
• Talks to users concerning project status and satisfaction with the project;
• Diagnoses hardware failures, replacing faulty hardware and/or recommends replacement of parts;
• Installs PC software and updates to software and insures network connectivity.

 

Civil Service Title

Senior Computer Services Assistant

Job Qualifications

Civil Service Competitive Position – Civil Service Exam is Required – Hiring Provisionally Pending a Civil Service Exam at a later date

The successful candidate will be a person of high integrity, who has a thorough knowledge of the use and operation of micro-computers and related peripheral equipment; ability to install and troubleshoot software and computer related equipment; knowledge of the operation of external hardware; ability to analyze complex problems and develop solutions; ability to understand and follow oral and written instructions; ability to get along well with others; work independently and as a team; physical condition commensurate with the demands of the position.

Application Procedure

Must Apply Online

Job Category

Technology

Job Location

District Wide

Additional Information